Shock Gelato Full-Time Server | Birmingham, MI

At Shock Gelato, we’re redefining the dessert experience. We don’t just scoop ice cream—we craft authentic Italian artisan gelato and create memorable moments for every guest.

We’re looking for energetic, reliable people who want more than just a job. If you enjoy working with people, take pride in doing things the right way, and thrive in a fast-paced environment, we’d love to meet you.

Why You’ll Love Working Here

• Join one of Birmingham’s busiest artisan gelato shops.
• Learn authentic Italian serving techniques.
• Grow through our structured development program.
• Work with a fun, energetic team that takes pride in the craft.
• Every day is fast-paced, rewarding, and different.

Is This You?

• Positive, friendly, and customer-focused.
• Reliable and eager to learn.
• Comfortable working weekends and flexible shifts.
• High school graduate or currently attending college.
• Hospitality or food service experience is a plus—but attitude matters most.

Your Career Path

We invest in developing our team through a structured growth program:

Server → Server Pro → Master Server

After completing our two-week training program and demonstrating consistency, you’ll have opportunities to continue advancing within the team.

What You’ll Do

• Deliver an outstanding customer experience.
• Serve authentic artisan gelato with consistency and precision (we don’t use traditional scoops).
• Learn our menu and confidently recommend flavors.
• Maintain exceptional cleanliness and food safety standards.
• Work as part of a high-energy team during busy service.

Why Shock?

At Shock Gelato, we believe every guest deserves an unforgettable experience. We are passionate about quality, craftsmanship, hospitality, and continuous improvement. We don’t just serve gelato—we create moments people remember.

Full-Time (40 hours/week)
Day and evening shifts available, including weekends.

Ready to join us?
Send your resume at jobs@shockgelato.com and copy cesar@shockgelato.com with a brief introduction—we’d love to meet you!